- Launch of the redesigned “HSNT Rama 3” Service Center with a modern, spacious layout and full amenities, delivering a seamless and comfortable customer experience.
- Comprehensive after-sales solutions with structured operations ensuring speed, reliability, and professional-grade service.
- Reinforcing the “Global Brand, Local Touch” philosophy by bringing world-class standards closer to consumers, while expanding from a B2B foundation into B2C for stronger direct engagement.
Bangkok, Thailand – Acer has officially unveiled the revamped Highpoint Service Network (HSNT) Rama 3 Service Center after a major renovation aimed at elevating the after-sales experience to a new level. Designed with expansive space, state-of-the-art facilities, and advanced support systems, the center is set to become a benchmark for IT service excellence in Thailand.
Mr. Jeff Lee, Managing Director of Acer Computer (Thailand) Co., Ltd., said: “The renovation of HSNT Rama 3 is not just about modernizing a building—it’s a significant investment that reflects Acer’s vision of delivering holistic after-sales services. We are committed to creating customer experiences that go beyond expectations. Excellent service builds trust, and that trust is the driving force behind sustainable business growth.”
Mr.Sombat Toasaksiri General Manager of Highpoint Service Network (Thailand) Co., Ltd., added: “This renovation was designed to make the service center more modern and spacious, equipped with internationally certified tools and spare parts. Our team of engineers, trained by global brands, ensures fast, high-quality service that truly delivers value and meets every customer need.”
Founded in 2018 as a startup under the Acer Group, HSNT began by offering inspection, repair, and maintenance services for a wide range of IT products and electronics, including computers, mobile phones, printers, and office equipment. Guided by the philosophy of “Global Brand, Local Touch,” HSNT combines global best practices with locally accessible service to meet the needs of every customer.
Beyond walk-in support, HSNT also provides One-Stop Service solutions—including on-site support teams, customer call centers, technical assistance, warehouse and logistics management, and original spare parts distribution. This streamlined “single point of contact” approach enhances convenience, simplifies communication, and ensures every case receives complete and consistent care.
Today, HSNT is an authorized service provider for multiple leading global brands, reinforcing its reputation for trusted service standards. Building on its strong B2B customer base, the company is also expanding into the B2C market to directly engage with individual consumers more effectively.
The renovation of the HSNT Rama 3 Service Center marks an important milestone for Acer and HSNT, paving the way for future rollouts across other locations nationwide. Currently operating 10 service branches, HSNT is committed to delivering consistent, professional IT support at every touchpoint—going beyond problem-solving to provide meaningful technology experiences that add true value for customers.
About Acer
Founded in 1976, Acer is one of the world’s top technology companies with a presence in more than 160 countries. The company continues to evolve by embracing innovation across its offerings, which include computers and displays, while branching out to new businesses. Acer is also committed to sustainable growth, exploring new opportunities that align with its environmental and social responsibilities. The Acer Group employs over 9,000 employees that contribute to the research, design, marketing, sales and support of products, solutions, and services that break barriers between people and technology. Visit http://www.acer.com for more information.
